Disclaimers
I purchased a diesel VW beetle from Thomas when he was at the Orange VW location. He was excellent to work with. Honest and very clear in his communications and actions. He worked with me on the recall process and the purchase of my next VW - a Golf Sportwagen. The recall process was a little scary for all of us since it had never been done before. But Thomas guided me through the process and made it as painless as possible. I lost track of him after the Orange dealership closed. But... More
2021-07-27
Jason Park is a "ROCKSTAR" Everyone there is SUPER friendly and the vibe is very chill. It was a pleasure not to have the full court press when walk in there. Go see Roz or Alex Bell in the sales department - they will take good care of you and make you feel truly special along with being SUPER patient through the whole car buying experience.
2020-05-18
I'm very pleased with customer service at this dealer. Clayton was amazing. I had to leave my car to get service while on vacation. He texted me and keep me updated about my car during the week. I got my car fixed ahead of schedule and they let me leave it there until I get back. Anya was also wonderful and very helpful. I'm a happy camper.
2017-08-02
I went in for regular maintenance on my car and Nathan (who sold me my car originally) noticed that I drive a ridiculous amount of miles to and from work everyday & because of this, my two year old car already had 50k miles on it! Nathan ended up getting me a great deal that allowed me to trade in my car for a brand new, upgraded version with a lease deal that totally fits my needs and makes more sense considering my driving habits. Nathan is very thoughtful and really looks out for the customer... More
2017-04-08
Jeremy Jones and Zhong Ren were awesome in getting me a great deal. Gave me a above average amount for my trade and saved me a large amount on my lease. They definitely cared about my situation and aimed to help me. Highly recommend this dealer over the others.
2017-01-04
Zhong was very helpful and patient. He did not rush through the process and took time to go through everything. He was also very nice.
2016-11-10
I was asked to help my granddaughter in her purchase of a car that she found at VW of Garden Grove. The salesman, Walter Uston, was very courteous and personable. He expedited the process and we were out of the dealership within an hour, which is unprecedented in my experience. My granddaughter is extremely happy with her car and I would certainly recommend this dealership and Walter to anyone.
2016-08-08
We are so please with our car and with the service we received during the purchasing process. Everyone was helpful, friendly, and informative. We've recommended Walter to many of our friends and acquaintances!
2016-08-07
I'm very happy with my New VW. The car is a champ. The sales people at Volkswagen Garden Grove are like family. Walter treated me very well and I could not be happy. I'm a very satisfied customer. joey sandoval
2016-08-05
Maaz was very helpful in aiding us in our recent purchase at gg vw. He took the time to go over the different types of golfs they had available and made it much easier to decide what we really wanted. Overall peasant experience at gg at vw and would recommend others to purchase their new vehicles there.
2016-07-14