Disclaimers
TESTIMONIAL
Volkswagen of Garden Grove exceeded all of my expectations. I had originally visited the San Juan Capistrano dealership because it was closer to my house. I went home and researched online if Triple A or Costco offered better prices, and Garden Grove came up on every website. Within an hour, Jeff West contacted me. He was extremely helpful and friendly over the phone. When I actually met him in person he was professional and humorous, and mentioned how his son drives a volkswagen, and I reallyfelt like I had made the right decision by purchasing mine. His assistant, Anya Artemyeva took over the financials and legal info from there. She was professional, extremely knowledgeable about cars, and helpful with all my questions, and explaining everything thoroughly. She made it easy to contact her by phone or e-mail, always responded immediately, and even gave me her cell phone number on her day off incase I had additional questions. I was very impressed with Anya's performance and felt very at ease and comfortable every time we spoke via email or on the phone. I felt the same way when I finally met her in person, she was also stunning! Anya spent over an hour with me, inside and out of my new car explaining how everything works, she set up my blue tooth, and made sure I didn't drive off the lot until all of my questions were answered. I have already recommended Volkswagen of Garden Grove to all of my friends and family, and shared with them my wonderful experience. I will continue to do that. Thanks to Anya, I drove off the lot extremely confident that I had made the right decision with my new purchase. I absolutely love my new jetta thanks to Anya.... More
Over a year ago