TYPE:ServiceMODEL:TiguanYEAR:2023
Everyone were nice and polite your serviceman got me a ride home very nice of him
Average Score (225 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:BeetleYEAR:2019
I was going to need my car towed in so contacted VW of Garden Grove and spoke to Melany in service. She was clear in the instructions and what I needed to expect. Only thing was she didn’t tell me about the $225 diagnostic fee, but later in another phone conversation told me of that cost. Not upset about it at all just would have liked to have known up front. Anyway once the car was in she called and explained what was going on and what needed to be done. Service was quick and they fixed my care in a very reasonable time.
TYPE:SalesMODEL:ID. BuzzYEAR:2025
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:TaosYEAR:2024
I had my car serviced recently, and Celso was incredibly kind and helpful. He explained everything clearly and made the whole process so much easier for me. I’m very grateful that he took care of my car, and I truly appreciate his excellent service.
TYPE:SalesMODEL:AtlasYEAR:2025
My wife and were pleased with the service we received & how friendly everyone was to us.
TYPE:ServiceMODEL:TiguanYEAR:2020
Great job
TYPE:ServiceMODEL:ID.4YEAR:2024
Very quick and efficient particularly was the video showing the tech going over inspection
TYPE:ServiceMODEL:AtlasYEAR:2025
Almost no communication or status updates during the repair process.
TYPE:ServiceMODEL:PassatYEAR:2019
The service I received from VW Garden Grove’s Service Mgr. Rene Flores & Service Advisor Omar Armijo was exceptional.