Average Score (199 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

199 Ratings

4.6 Average

Models
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  • Jacquie W.02-10-2025

    TYPE:ServiceMODEL:Golf RYEAR:2018

  • Deana B.02-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Listened to my concerns and addressed them all at vehicle pick up

  • Ana V.02-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Michael O.02-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Shawn and the team were great! Set expectations and delivered.

  • Mohamed A.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Everything was as expected; Shawn was very helpful and supportive. Also, Fann was very friendly and cooperative. The only thing was when I dropped off the car Shawn was busy with another customer, and I had to wait for 45 minutes after my scheduled appointment while other customers came after and served before me.

  • Mohamed A.02-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Julio F.02-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Carlos R.02-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Robert M.02-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Overall great experience

  • Rebecca B.02-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The VW team in Garden Grove California provided us with the upmost customer service from the salesperson that sold us the car to the financial representative that provided us with the paperwork for the loan.

    02-01-2025

    ON BEHALF OF THE ENTIRE TEAM, THANK YOU FOR YOUR BUSINESS AND KIND FEEDBACK