TYPE:ServiceMODEL:JettaYEAR:2019
Goo d customer service
Average Score (199 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
My car service was done in a timely manner with friendly staff.
TYPE:ServiceMODEL:Golf GTIYEAR:2022
The whole team here was very kind and helpful and made me feel very comfortable. Don’t really feel this way at dealers.
TYPE:SalesMODEL:JettaYEAR:2025
It was a pleasure dealing with Hugo the sales person and no pressure they found the best rate on my loan great experience
01-03-2025
on behalf of Hugo and our entire staff, thank you for your business.
TYPE:ServiceMODEL:ID.4YEAR:2021
TYPE:ServiceMODEL:ID.4YEAR:2023
Great customer service. Shawn was very professional, courteous and upfront about everything.
TYPE:SalesMODEL:Golf RYEAR:2024
Vehicle wasn’t
01-02-2025
Thank you for your purchase of a new 2024 Golf R from our store in Garden Grove. Tin will be following up with you soon.
TYPE:ServiceMODEL:TiguanYEAR:2023
Your service department in VW Garden Grove is rude and unprofessional
TYPE:ServiceMODEL:Golf RYEAR:2023
Hi I’ve been coming here for the pass 7 years and you guys have improved the service and we still bring our cars and recommend you guys with family and friends
TYPE:ServiceMODEL:TiguanYEAR:2022
I chose this positive rating VW Garden Grove for their expertise and knowledge on my Tiguan vehicle. Always confident in Mr. Clayton experiences dealing with multiple issues on various VW models at service department of Garden Grove. Mr. Clayton keeps you in the loop on the services being done and accurate response to various problems. Mr. Clayton always finds ways to ease the stress for the client. Thank you, VW of Garden Grove, CA.