Average Score (212 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

212 Ratings

4.6 Average

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  • Brigette G.09-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Tim B.09-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Edgar Z.09-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The try to upsell you unnecessary products and overpriced services. They promise a full car wash when they only clean the car from the outside. Service took over 2 hours and was told otherwise

  • Thomas C.09-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Honest, friendly, even called an Uber for me.

  • Susan K.08-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The team at GG VE is wonderful

  • Ricardo C.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Everyone were nice and polite your serviceman got me a ride home very nice of him

  • Sheryl S.08-25-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I was going to need my car towed in so contacted VW of Garden Grove and spoke to Melany in service. She was clear in the instructions and what I needed to expect. Only thing was she didn’t tell me about the $225 diagnostic fee, but later in another phone conversation told me of that cost. Not upset about it at all just would have liked to have known up front. Anyway once the car was in she called and explained what was going on and what needed to be done. Service was quick and they fixed my care in a very reasonable time.

  • Chelsea C.08-22-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Judah C.08-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Daum K.08-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I had my car serviced recently, and Celso was incredibly kind and helpful. He explained everything clearly and made the whole process so much easier for me. I’m very grateful that he took care of my car, and I truly appreciate his excellent service.