TYPE:ServiceMODEL:ID.4YEAR:2021
The amount of communication is perfect. I’m kept up to date on progress and status of car. If longer than expected, I’m offered a loaner car. This service is awesome by Shawn.
10800 Trask Ave
Garden Grove, CA 92843-2506
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2021
The amount of communication is perfect. I’m kept up to date on progress and status of car. If longer than expected, I’m offered a loaner car. This service is awesome by Shawn.
TYPE:ServiceMODEL:ID.4YEAR:2023
The ease of making my service appointment through the app was outstanding and the follow-up confirmation and service provided by the Garden Grove team was fantastic!
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2019
The service was excellent as usual and my car was given back to me in pristine condition.
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2023
The service manager here is so helpful and understands customer service needs.
TYPE:ServiceMODEL:BeetleYEAR:2019
TYPE:ServiceMODEL:ID.4YEAR:2023
The staff was friendly, courteous & prompt. It was very easy to schedule my service, and my Service Advisor Shawn was great to work with. He had my car service completed, and the car washed & ready in less than 2 hours. Great experience!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Great Dealership, friend staff, service advisor and manager did everything to take care of me.
10-21-2024
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