Average Score (212 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

212 Ratings

4.6 Average

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  • Courtney L.08-17-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    My wife and were pleased with the service we received & how friendly everyone was to us.

  • James W.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great job

  • David G.08-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Very quick and efficient particularly was the video showing the tech going over inspection

  • Nicolaas B.08-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Almost no communication or status updates during the repair process.

  • Gary G.08-06-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    The service I received from VW Garden Grove’s Service Mgr. Rene Flores & Service Advisor Omar Armijo was exceptional.

  • Marcus B.08-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service was done quickly, and the employees were really helpful

  • Tamara H.08-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Scotty Redmond was amazing!

  • Janice Kathleen T.08-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Customer service was very pleasant

  • Laura L.08-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Shahram A.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    They were very friendly and nice