TYPE:ServiceMODEL:TiguanYEAR:2024
Need to know that technician don’t arrive until 8am. Scheduled a 7am appointment very misleading. Had to wait around for a hour if dead time before a technician showed up!
Average Score (199 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:ID.4YEAR:2025
Chris made the car-buying process easy and stress-free. He was knowledgeable, friendly, and patient with all my questions. Highly recommend asking for Chris if you’re buying a car!
TYPE:ServiceMODEL:AtlasYEAR:2024
We came in with a blown-out tire covered under an outside warranty, and Omar handled everything seamlessly—no hassle, no back-and-forth. He coordinated with Universal Car Care and made the process effortless for us. While we were there, we also had our 20k mile service completed. From drop-off to pick-up, everything was smooth. The Lyft service was a huge help too. Couldn’t have asked for better treatment—top-notch customer service all around! This made our military PCS a little less stressful.
TYPE:ServiceMODEL:JettaYEAR:2023
Great service and dealership
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Communication skills need to improve at this dealer. Loaner cars need to be more available for the volume of customers coming through this dealership and excuse are unacceptable for this dealer.
TYPE:ServiceMODEL:AtlasYEAR:2024
Always very friendly and always gets my vehicle ready for me very convenient time for dropping it off
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Satisfied with the job done
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2019