Average Score (199 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

199 Ratings

4.6 Average

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  • Conrad M.06-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Delivery of service not completed as promised on time.

  • Karina C.06-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I had my issue fix the same day I came. I got a uber voucher. They even washed my car. Free of cost!!! Honest employees , definitely trust them with my car. Going to come back for maintenance n tires they won me over. Very trustworthy and ethical ppl. Celso and Irving were awesome

  • Seung K.06-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The sales rep Tin Ma was very much responsive, quick, smooth and knowledgeable.

    06-17-2025

    ON BEHALF OF TIN THANK YOU FOR THE KIND WORDS. WE APPRECIATE YOUR BUSINESS.

  • Vanesa C.06-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Tin M.06-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Kate L.06-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    We texted Chris the car and rate we were looking for and within the hour we were at the dealership signing papers for my new lease!

    06-16-2025

    on behalf of the entire team thank you for your business

  • Gonzalo N.06-13-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Super friendly and really helpful during the entire process

    06-13-2025

    Congratulations on your new 2025 Cross Sport. We are happy to hear that your buying process was great as you would expect.

  • Lisa Z.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    While the service person was polite and friendly he did not go over what was done in the vehicle. I used to receive service from Clayton and he was always great at letting me know what was or was going to be performed during that days servicing and if there were questions he was always very good at explaining things.

  • Sally K.06-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Mara B.06-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Is always a great service.