Average Score (199 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

199 Ratings

4.6 Average

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  • Matt D.04-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Service Rep was great but when I picked up my car and got home I noticed a yellow chalk mark on my right front tire. When I looked closer there is screw in tire and nobody was mentioned anything and I ask for tires to be rotated but I am not sure it was done, on invoice it says inspected. So that is why my rating is 4. I will say 4.5 really

  • Jaime N.04-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Rosa A.04-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Mr Torres was very helpful and professional.

  • Bridget C.04-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Nancy L.04-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Very friendly and helpful

  • Kayli P.04-04-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Christopher D.04-02-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Friendly and capable team - excellent service

    04-02-2025

    THANK YOU ONCE AGAIN FOR YOUR BUSINESS

  • Crystal F.04-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everyone that I encountered at the dealership was so nice to me. Asking to help in any way. I leased my second car with Chris Kelly who always takes the time to inform me and help me.

    04-02-2025

    On behalf of Chris and our entire team thank you for your business.

  • Kha H.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Kristine H.03-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    This dealership is pleasant to work with, answers their phone, returns phone calls and takes their time. Puente hills VW NEEDS some serious help. PHVW is Closer to my house but chose to drive extra 20+ mins to select GGVW for my service needs.